Your personal data is our most valued asset. This Privacy Policy explains in full how mnbet collects, uses, and protects your information.
Mnbet follows the highest technical and legal standards to protect your privacy.
All your data is protected with 256-bit SSL encryption. Every transaction and login is carried out through a fully encrypted channel.
Your personal data is stored on secured servers and undergoes regular security audits and penetration testing.
Your personal data is never sold or rented to third parties. This is our core commitment.
Our Privacy Policy follows international GDPR standards. You retain full control over your personal data.
Identity documents and photos submitted during the KYC process are stored with the highest level of security and used solely for verification purposes.
You can opt out of marketing communications at any time. We respect your preferences.
Important Notice: By using the mnbet platform, you agree to this Privacy Policy, which provides a full explanation of how your personal data is collected and used.
When you create an account and use our services on mnbet, we collect certain necessary information. This data is used solely to provide our services, ensure security, and improve your experience. At every step, we follow a data minimization principle — we collect only what is needed to deliver the service, nothing more.
During registration, we collect your name, mobile number, and date of birth. For KYC verification, a copy of your National ID or passport may be requested. This information is stored with the highest level of security and is never used for any purpose other than verification.
| Data Types | Reason for Collection | Required? |
|---|---|---|
| Full Name | Account Identity & Payment Verification | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| ID Document (NID/Passport) | KYC Verification | For withdrawals |
| Payment Details (Mobile Banking/Nagad Number) | Deposits & Withdrawals | For financial transactions |
| IP Address & Device Information | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
All collected data is used for specific, transparent purposes. mnbet will never use your information for anything not described in this Privacy Policy. Ensuring your data is handled responsibly is our commitment, and we take that commitment seriously.
Your data is used to personalize your gaming experience, send relevant bonus offers, and support responsible gaming monitoring. It is also analyzed for fraud detection and platform security.
Our Commitment: Your data will never be used for unauthorized purposes. If a new use is introduced, you will be notified in advance.
Mnbet never sells, rents, or trades your personal data to third parties for commercial purposes. Data sharing occurs only in specific, limited circumstances, which are explained in detail below.
In some cases, limited data sharing with service partners — such as payment processors (Mobile Banking, Nagad, Rocket) and identity verification providers — is required. These partners are contractually bound to uphold our privacy standards.
Please Note: Your data is never shared with any marketing agencies, data brokers, or other gaming operators.
The mnbet website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your login state, set your preferred language, and analyze site performance.
We use three types of cookies: essential cookies (to keep the site running properly), performance cookies (to analyze site speed and usage), and functionality cookies (to remember your preferences). We do not use third-party advertising cookies.
Your data is retained for as long as it is needed. All data is kept securely while your account is active. After account closure, certain data must be retained for a defined period due to legal obligations.
| Data Types | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Gaming Log | 2 years |
| Cookie Data | At the end of a session or a maximum of 1 year |
| Support Contact | 3 years |
Once the retention period expires, data is securely deleted or anonymized. If you submit a deletion request, all data will be removed except for records we are legally required to retain.
You have several important rights over your personal data. mnbet respects these rights and aims to process any request within 30 days.
You may request to see what data we hold about you. Contact our support team and a copy of your data will be provided within 30 days.
You may request corrections to inaccurate or outdated information. The support team will verify the details and update your data accordingly.
You may request deletion of your data beyond legal retention requirements. This is processed alongside the account closure.
You may object to the processing of certain data, particularly where it is used for marketing purposes.
You may request an export of your data in a standard format (CSV/JSON).
In certain circumstances, you may request that the processing of your data be temporarily restricted.
Mnbet strictly does not collect data from anyone under the age of 18. Our platform is intended exclusively for adults. Date of birth is verified at registration to confirm age eligibility. Any account found to belong to a minor is immediately closed and all associated data is deleted.
A Note for Parents: If your child has created an account on our gaming platform, please contact our support team immediately. We will take action right away.
Mnbet employs industry-standard technical and organizational measures to protect your data. Our security team monitors systems around the clock and identifies any suspicious activity immediately.
We use AES-256 encryption to protect your data. Server access is restricted to authorized personnel only, and every access is logged. Regular third-party security audits are conducted to identify and address vulnerabilities promptly.
In the event of a data breach: In the event of a security breach, affected users will be notified within 72 hours and provided with guidance on the necessary protective steps.
Mnbet reserves the right to update this Privacy Policy as needed. If significant changes are made, a clear notice will be posted on the platform and registered users will be informed via their mobile number or email. The date of the update will be shown at the top of the page.
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you may close your account. In that case, you will have the opportunity to withdraw any outstanding balance.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated support team. We typically respond within 24 hours, and aim to resolve complex issues within 30 days.
To request access to, correction of, or deletion of your data, you will need to provide some information to verify your identity. This ensures that only the genuine account owner can access the data.
Get in Touch: For any privacy-related concerns, email us at [email protected] — our Bengali-speaking support team is available 24/7.
Our strict privacy policy keeps your data fully protected. Enjoy your gaming experience with complete peace of mind.